About Token Consumption

• The amounts above are estimates
• "Unit: sec" refers to the length of the content generated, not the processing time. For example, if generating a 5-second video takes 60 seconds to process, only 5 seconds’ worth of Tokens are consumed
• Video generation requires Tokens based on the number of scenes generated and the processing involved. Generation cannot begin if your balance is insufficient

About Token Rate Changes

• The number of Tokens consumed is determined by the type of AI engine each feature uses (image generation, video generation, voice synthesis, text generation, etc.) and the processing involved
• We update or change AI engines from time to time to improve generation quality, optimize processing speed, and adopt the latest technology. Token consumption may change as a result
• Consumption rates may change without notice due to AI engine updates, changes in operating costs, or other factors
• Token purchase prices are based on US dollars (USD) and are locked in at the price shown at the time of purchase. They do not change automatically with exchange rate fluctuations. If we revise prices, we will notify you in advance, and the new price will apply from your next purchase (Tokens you have already purchased are not affected)

Auto Recharge

This feature automatically purchases Tokens when your Token balance falls below a threshold you set.

• You can turn it on or off at any time from the settings screen
• Charges are made automatically to your registered default payment method
• If a charge fails, Auto Recharge is automatically disabled

Token Expiration & Refunds

• Purchased Tokens do not expire
• Tokens cannot be cashed out, refunded, or transferred to a third party
• If you delete your account, any unused Tokens are forfeited

When a friend signs up using your referral URL and subscribes to a paid plan within 30 days, they'll receive up to 10,000 Token.

You'll also earn up to $30 for each friend you refer. This reward is paid once, when your friend signs up for their first paid plan.

How It Works

About Rewards

Referral rewards are a fixed amount based on the plan your friend chooses. The reward is confirmed once the referred user subscribes to a paid plan and meets certain conditions.

Your Reward

Token Your Friend Receives

Friends who sign up through your referral URL and subscribe to a paid plan within 30 days receive Token instantly, based on the plan they choose.

How Your Reward Is Confirmed

Your reward isn't confirmed right away. It's confirmed once all of the following conditions are met.

Other Details

• The reward is paid only once, when your friend signs up for their first paid plan. Recurring monthly charges don't generate additional rewards.
• There's no limit to how many friends you can refer.
• Rewards are displayed and calculated in USD.
• When you withdraw via bank transfer or PayPal, payment is sent in JPY. Stripe or PayPal automatically converts it to your local currency.
• Exchange rates are updated on the 1st of each month. The same rate applies to all withdrawals made within that month.

How to Use Your Reward

Once confirmed, you can use your reward in the following ways.

Important Notes

Your referral reward won't be paid in the following cases.

• You sign up using your own referral URL.
• The same person creates multiple accounts.
• The activity is determined to be fraudulent.
• The referred user doesn't subscribe to a paid plan within 30 days of signing up.
• The referred user is no longer on a paid plan when the reward would be confirmed (30 days after subscribing).
• The referred person already has an existing Stepeee account.

The referral program (reward amounts, conditions, etc.) may change without notice. Rewards already confirmed before a change won't be affected.

For more details on the referral program, see Terms of Service, Article 7 (Referral Program).

Article 1 (Application)

These Terms apply to all matters relating to your use of the Service.

Any rules, guidelines, help pages, or other supplementary provisions that we publish within the Service form part of these Terms.

If the content of these Terms conflicts with an individual supplementary provision, that supplementary provision takes precedence.

Article 2 (Definitions)

In these Terms, the following terms have the meanings set out below.

1. “User” means any individual or legal entity that uses the Service.
2. “Account” means the personal information and login credentials that a User registers in order to use the Service.
3. “Content” means images, videos, audio, text, and other information that a User uploads to the Service.
4. “Generated Content” means images, videos, audio, background music (BGM), text, and other material generated using the Service’s AI features.
5. “Materials” means image, video, audio, and BGM files uploaded by a User.
6. “Project” means a workspace a User creates for producing videos.
7. “Paid Plan” means a service plan that carries a usage fee, such as the Vault, Plus, Pro, or Team plans.
8. “Token” means the consumption unit used within the Service. Tokens are required to run AI processing (text generation, image generation, video generation, voice generation, BGM generation, etc.).
9. “Auto Recharge” means the feature that automatically purchases Tokens from a registered payment method when your Token balance falls below a threshold you have set.
10. “Billing Period” means the monthly billing cycle of a subscription.
11. “Storage” means the cloud-based space used to store a User’s files (images, videos, audio, BGM, etc.).
12. “Payment Method” means a credit or debit card registered with the Stripe payment system.
13. “First-Time Pack” means a specially priced Token purchase plan available to new Users who have not previously made a purchase with the same card.
14. “Proration” means the calculation method used to apportion fees based on the remaining Billing Period when a plan is changed.
15. “Referral Program” means the program that lets Users acquire new Users through a referral URL and earn rewards.
16. “Referral Reward” means the reward paid to a referrer under the Referral Program, based on a referred User’s sign-up for a Paid Plan.
17. “Referral Bonus” means the Tokens granted to a User who signs up for the first time through a referral URL.
18. “Team” means a group, created under the Team plan, through which multiple Users jointly manage projects.
19. “Team Owner” means the User who created a Team and holds the Team plan subscription.
20. “Team Member” means a User who has joined a Team after being invited by the Team Owner.
21. “Team Invitation” means the feature by which a Team Owner or Team administrator invites a new member to a Team by specifying an email address.
22. “Removal Request” means the procedure by which a Team Owner or Team administrator asks a Team Member to leave the Team.
23. “Grace Access” means the status, following departure from a Team, in which a former member may view and download Team projects for a set period of time.

Article 3 (Account Registration)

1. Using the Service requires account registration.
2. You must provide accurate information when registering and update it promptly if it changes.
3. You are responsible for managing your Account, including any unauthorized use by a third party.
4. The Service may not be used by anyone under 16 (residents of the EEA/UK) or under 13 (U.S. residents). In other regions, use by a minor requires the consent of a parent or guardian.
5. If you register using a Google account, Google’s Terms of Service also apply. TikTok, Instagram, and X are not used as login credentials — they are offered only as social media posting integrations.
6. A single User may not create multiple Accounts.
7. Transferring or selling an Account is prohibited.
8. If you receive a Team Invitation, you may join the Team by registering or logging in via the link in the invitation email. Joining a Team requires agreement to these Terms.

Article 4 (Service Description)

The Service offers the following features.

1. AI-powered video production features (script creation and automatic generation of images, video, audio, BGM, and captions)
2. Project management features (creating and managing multiple Projects)
3. File storage features (storing images, video, audio, BGM, etc.)
4. Video editing and generation features
5. Material library features
6. Social media integration and publishing features (posting to YouTube is available on all plans in Video Mode only; posting to TikTok, Instagram, X, and WordPress requires the Plus plan or higher)
7. Team management features (Team plan: member invitations, permission management, project sharing)
8. Other related features we provide
9. Some features of the Service require Tokens. Video generation requires Tokens based on the number of scenes generated and the processing involved, and generation cannot begin if your balance is insufficient.
10. AI generation results vary depending on the input and processing conditions, and we do not guarantee any particular quality or outcome. Even with identical input, generating content at different times may not produce identical results. Similar input from other Users may also produce similar output, so we do not guarantee that Generated Content will be unique.
11. We may add, change, or discontinue features of the Service. We will provide advance notice of material changes.

Article 5 (Pricing Plans)

1. 5.1 Plan Types
   The Service offers the following plans.
2. Free Plan: Core features, 30-day data retention, no Storage
3. Vault Plan: $4/month — core features, permanent file storage, Storage available
4. Plus Plan: $10/month — all Vault features plus full social media integration (posting to TikTok, Instagram, X, and WordPress) and Post Mode (automatic generation of social media text posts); Storage available
5. Pro Plan: $25/month — all Plus features plus up to 3 Projects, unlimited Variations, and Step Automation
6. Team Plan: All Pro features plus unlimited Projects and team management features (member invitations, permission management, project sharing). $79/month (includes up to 10 members); an additional per-member fee applies from the 11th member onward, calculated based on the member count at the time of subscription renewal.
7. 5.2 Automatic Plan Renewal
   Paid Plans renew automatically at the start of each Billing Period unless you cancel. Your registered Payment Method will be charged at the time of renewal.
8. 5.3 Price Changes
   If we change the price of a pricing plan (including a revision based on exchange rate fluctuations), we will notify Users by email or in-Service notice at least 30 days in advance. The new price will apply from the next renewal following the notice, to new and existing subscribers alike. If you do not agree to a price change, please cancel your subscription before the next renewal.

Article 6 (Tokens)

1. 6.1 Purchasing Tokens
   You can purchase Tokens from the payment screen within the Service. Tokens corresponding to the amount you pay are credited to your wallet immediately.
2. 6.2 First-Time Pack
   The First-Time Pack may be purchased only once per credit card.
3. 6.3 Token Consumption
   Tokens are consumed according to the processing involved whenever you run an AI feature. The number of Tokens consumed is determined by the type of AI engine each feature uses (image generation engine, video generation engine, voice synthesis engine, text generation engine, etc.) and the nature of the processing. Token consumption rates are published on the pricing page within the Service.
4. 6.4 AI Engine Updates
   We may update or change the AI engines used by the Service from time to time in order to improve generation quality, optimize processing speed, or adopt the latest technology. Token consumption may change as a result of such engine changes.
5. 6.5 Changes to Consumption Rates
   Consumption rates may change without prior notice due to AI engine updates, changes in operating costs, or other reasons. Processing that has already started before a change will not be affected.
6. 6.6 Rounding for Second-Based Features
   For features where Tokens are consumed per second — such as video generation, BGM generation, published video, and video encoding — any fractional seconds in the content length are rounded up to the next whole second (ceiling) for the purposes of the calculation. For example, a 5.2-second video consumes Tokens as if it were 6 seconds. Note that “seconds” here refers to the length of the content generated, not the time the processing takes.
7. 6.7 Timing of Token Consumption
   Tokens are reserved when AI processing begins and are finally consumed once processing completes. If processing does not complete successfully, reserved Tokens are generally returned to you, although in some cases a portion of the Tokens may already have been consumed. When multiple operations are run as a batch (e.g., script generation, batch image generation), Tokens are consumed on a per-operation basis, so if the batch fails partway through, Tokens already consumed for completed operations will not be refunded.
8. 6.8 Auto Recharge
   You may enable a feature that automatically purchases Tokens when your Token balance falls below a threshold you set. Auto Recharge is billed to your registered default Payment Method. You can disable Auto Recharge at any time from the settings screen. Because Auto Recharge runs automatically based on the conditions you set, you are responsible for reviewing your settings carefully.
9. 6.9 Auto Recharge Failure
   If a charge fails, Auto Recharge is automatically disabled. You must manually re-enable it if you want to continue using it. We are not responsible for any Token shortage during processing that results from Auto Recharge being disabled.
10. 6.10 Token Expiration
    Purchased Tokens do not expire. However, any unused Tokens are forfeited when your Account is deleted.
11. 6.11 Cashing Out, Refunding, and Transferring Tokens
    Tokens cannot be exchanged for cash. We do not refund Tokens (except as provided in Article 9). Tokens may not be transferred or sold to a third party.

Article 7 (Referral Program)

1. 7.1 Overview
   Users may refer others to the Service through the Referral Program and earn rewards. Participation in the Referral Program is voluntary.
2. 7.2 Referral Bonus
   A User who signs up for the first time through a referral URL and subscribes to a Paid Plan within 30 days of signing up will immediately receive Tokens according to the plan they subscribe to (Vault: 1,000 Tokens / Plus: 2,500 Tokens / Pro: 5,000 Tokens / Team: 10,000 Tokens). The Referral Bonus is granted only once per person. Users who already have a Stepeee account are not eligible for the Referral Bonus.
3. 7.3 Referral Reward
   If a referred User subscribes to a Paid Plan for the first time within 30 days of signing up, the referrer earns a fixed reward based on the plan (Vault: $3 / Plus: $7 / Pro: $15 / Team: $30). The reward is paid only once per referral, at the time of the referred User’s first plan subscription; the referred User’s ongoing monthly charges are not eligible for further rewards. The reward is not confirmed immediately — it is confirmed after a 30-day waiting period following the referred User’s plan subscription. If the referred User is no longer on a Paid Plan at the time of confirmation, no reward is paid.
4. 7.4 How to Receive Rewards
   You can receive a confirmed reward in one of the following ways.
   (a) Token Exchange: The full reward amount is credited as Tokens immediately, with no exchange fee. Available for rewards of $1 or more. Tokens received this way are subject to Article 6.11 (prohibition on cashing out, refunding, or transferring Tokens).
   (b) PayPal: The reward amount, less a 20% exchange fee, is sent to you. Requires a confirmed reward of at least $50. Withdrawal requires registering the email address linked to your PayPal account. Funds are typically credited to your PayPal account within a few minutes to 24 hours after you request a withdrawal. Additional currency conversion or receiving fees charged by PayPal may apply.
   (c) Bank Transfer (via Stripe): The reward amount, less a 20% exchange fee, is transferred to your bank account. Requires a confirmed reward of at least $50. Withdrawal requires linking a Stripe account and registering bank account details (including identity verification). Transfers are typically completed within 10 business days after you request a withdrawal.
5. 7.5 Account and Email Information for Withdrawals
   If you choose bank transfer, you must link a Stripe account and register your bank account details. If you choose PayPal, you must register the email address linked to your PayPal account. Information you register is used only to process reward payments.
   If a transfer fails due to incorrect account or email information, or is sent to the wrong destination, we bear no responsibility and will not provide a refund, re-transfer, or investigation. You are responsible for registering accurate information and updating it promptly if it changes. Once a transfer has been executed, the destination cannot be changed or the transfer cancelled.
6. 7.6 Exchange Rate
   For withdrawals by bank transfer or PayPal, the reward amount (shown in USD) is converted to JPY at Stepeee’s designated exchange rate before being sent. The exchange rate is updated on the 1st of each month, and the same rate applies to all withdrawals made within that month. Conversion into the destination currency is handled automatically by the relevant service (Stripe or PayPal), and that service’s own exchange fees may apply separately. We do not compensate for differences arising from exchange rate fluctuations.
7. 7.7 Exclusions
   The following are not eligible for a Referral Reward: referring yourself; referrals involving multiple accounts controlled by the same person; referring a User who already has a Stepeee account; cases we determine to involve fraudulent use; cases where the referred User does not subscribe to a Paid Plan within 30 days of signing up; and cases where the referred User is no longer on a Paid Plan at the 30-day confirmation point after their plan subscription. If we determine that fraud has occurred, we may revoke rewards already granted.
8. 7.8 Tax Responsibility
   Referral Rewards may constitute taxable income. You are responsible for reporting and paying any tax on Referral Rewards in accordance with the tax laws of your country of residence. We do not provide tax advice.
9. 7.9 Changes to or Termination of the Program
   We may change or terminate the Referral Program (including reward amounts, conditions, and payout methods) without prior notice. Rewards already confirmed before such a change are not affected.
10. 7.10 Unconfirmed Rewards
    Unconfirmed rewards are forfeited if the Referral Program ends or if your Account is deleted. Confirmed rewards can be received only if the withdrawal conditions are met. Confirmed rewards not withdrawn within the grace period after an account deletion request is submitted are forfeited.
11. 7.11 Cancellation Due to Refunds or Chargebacks
    If the payment for the referred user's paid plan that formed the basis of the grant is refunded, charged back, or otherwise disputed, we may cancel the Referral Bonus (Tokens granted to the referred user) and the referral reward (the reward granted to the referrer) granted under the Referral Program. For Tokens already granted, we deduct the corresponding amount from the balance (or as much as the balance allows if it is insufficient).

Article 8 (Payment and Billing)

1. 8.1 Payment Methods
   Payments are processed through Stripe. Accepted cards: Visa, Mastercard, American Express, JCB, Diners Club, Discover, and UnionPay. Card information is not stored on our servers (it is managed by Stripe).
2. 8.2 Supported Currencies
   Based on your location, you will be billed in one of the following currencies: USD, EUR, GBP, JPY, CAD, INR, KRW, or BRL. Users in other countries or regions are billed in USD.
3. 8.3 Price Revisions Based on Exchange Rates
   Prices in currencies other than USD are generally fixed and do not change automatically with day-to-day exchange rate fluctuations. To account for long-term, sustained movements in exchange rates, we may revise prices at our discretion (roughly around once a year). Any revision applies the same price to all subscribers, new and existing alike, and — as provided in Article 5.3 — will be announced at least 30 days in advance and take effect from the next renewal. Revised prices are rounded appropriately for each currency (for example, to the nearest ¥50 for Japanese yen, or the nearest ₩1,000 for Korean won). Prices in USD, our base currency, do not change due to exchange rates.
4. 8.4 Taxes
   Displayed prices may not include taxes such as consumption tax, value-added tax (VAT), or goods and services tax (GST). These taxes are calculated by our payment processor's (Stripe's) automatic tax calculation feature based on your location and the applicable tax laws, and are added at the time of billing. Whether tax applies and at what rate is determined under the laws of the countries and regions where we are tax-registered; no tax is added in regions where we are not tax-registered. Currently, a 10% consumption tax applies to Users in Japan. The applicable tax amount is shown in the billing breakdown and receipt at the time of payment. If we register for tax in a new country or region, the corresponding tax (VAT, GST, etc.) will similarly apply to Users in that region. If a tax rate changes, the new rate applies to payments made from the time of the change onward (as provided in Article 9.3, changes in the billed amount resulting from a change in tax rates are not eligible for a refund).
5. 8.5 Failed Payments
   If a charge to your registered Payment Method fails, we will notify you by email. If subscription payments continue to fail, your access to the Service may be restricted. You are responsible for updating your Payment Method promptly.
6. 8.6 Receipts and Payment History
   After a payment is completed, Stripe will email you a receipt. You can view your past payment history from the payment history section of the settings screen.
7. 8.7 Changing Your Billing Country and Billing Currency
   You can change your billing country from the settings screen. The change applies from your next invoice and is not applied retroactively to past invoices. Your billing currency is determined by your location at the time of your first purchase and remains fixed thereafter. Because of a limitation of our payment processor (Stripe), a single account cannot use multiple currencies, so you cannot change to a billing country associated with a different billing currency. If you wish to use a different currency, you will need to create a new account.

Article 9 (Refund Policy)

1. 9.1 General Policy
   We generally do not refund Token purchases. We do not provide prorated refunds of subscription fees (cancellation takes effect at the end of the current Billing Period). We do not refund Storage fees.
2. 9.2 Not Eligible for Refund (AI Generation and Token Consumption)
   The following are not eligible for a refund:
   • AI generation that does not produce the intended result due to the prompt or settings you entered (including automated processing such as Step Automation)
   • Dissatisfaction with the quality, accuracy, or content of AI generation results
   • Token consumption caused by your own operational mistakes or incorrect settings
   • Tokens consumed before processing was interrupted due to an insufficient Token balance during processing (including sequential operations such as script generation or batch image generation)
   • Token consumption for the portion of a batch operation (e.g., generating multiple images or processing multiple scenes) that succeeded or was attempted before a partial failure
   • Tokens already consumed on our servers when you were unable to receive the processing result due to a network disconnection, browser closure, device failure, or similar issue on your end
   • Generation failures caused by temporary outages or delays in the AI processing infrastructure or external services we rely on (however, Section 9.4 may apply in the case of a large-scale, extended outage)
   • Token consumption for generation results blocked by our content safety filters
   • Tokens consumed due to duplicate execution of the same operation (e.g., repeatedly clicking a button or reloading the page)
3. 9.3 Not Eligible for Refund (Payment and Subscriptions)
   The following are also not eligible for a refund:
   • Tokens automatically purchased by the Auto Recharge feature based on conditions you configured
   • Automatic renewal charges resulting from not cancelling your subscription before the end of the Billing Period
   • The price difference remaining for the current Billing Period when downgrading a plan
   • Charges resulting from a retried payment after an initial failure due to an expired or insufficient-balance Payment Method
   • The difference between a revised price (announced in advance under Article 8.3) and the previous price (you may cancel before a revision takes effect)
   • Changes in the billed amount resulting from a change in tax rates
4. 9.4 Exceptions (When a Refund May Be Granted)
   We will consider a refund only in the following cases:
   • When we can confirm that a system failure on our part caused a duplicate charge for the same transaction (the duplicate amount only)
   • A prorated amount of the subscription fee, when a system failure on our part rendered the entire Service unavailable for an extended period (24 consecutive hours or more)
   • When a refund is required by law
5. 9.5 Refund Procedure
   To request a refund, please contact us through the contact form with the date and time of the transaction in question, the amount, and details of what happened. We determine refund eligibility and will respond within 45 days. If a refund is approved, it will generally be issued to your original Payment Method.

Article 10 (File Management and Storage)

1. 10.1 File Retention Period
   On the Free plan, the information you entered in Steps 1–3 and the related images, audio, and video materials are retained for 30 days from the date you complete (lock) the setup screen. After 30 days, this information and material is automatically deleted and the setup screen is unlocked (setup settings such as templates, language, and aspect ratio are not deleted and remain available for reuse). On Paid Plans (Vault/Plus/Pro/Team), files are retained indefinitely for as long as your subscription remains active.
2. 10.2 Storage Usage Fees
   Users on a Paid Plan are billed a Storage fee based on the volume of files stored. Storage fees are added to your monthly subscription invoice. Storage fee rates are published on the pricing page.
3. 10.3 Files After Cancelling a Paid Plan
   If you cancel a Paid Plan and move to the Free plan, content whose setup has already been locked will have the information entered in Steps 1–3 and the related images, audio, and video materials automatically deleted 30 days after you move to the Free plan. You may view and download this content during the retention period. If you upgrade during the retention period, the scheduled deletion is cancelled and any materials already flagged for deletion are restored. After 30 days, the information and materials are permanently deleted and cannot be recovered (the setup screen is unlocked, but setup settings such as templates and language are retained). We will notify you by email 7 days before deletion.
4. 10.4 Temporary Files
   Temporary files created during an upload are automatically deleted after 24 hours.
5. 10.5 Backup Responsibility
   We do not guarantee backups of your files. Please promptly download completed videos and other important materials and keep your own local backups. We are not obligated to restore files lost due to a service outage, account deletion, expiration of the retention period, a system failure, or similar cause.
6. 10.6 Recovery of Deleted Files
   Deleted files cannot be recovered.

Article 11 (Changing or Cancelling Your Subscription)

1. 11.1 Upgrading
   Upgrading to a higher plan takes effect immediately. The remaining days on your current plan are prorated, and you are charged the difference to the new plan. On Paid Plans (Vault and above), Storage usage is billed on a metered basis (the first 20GB is free, with charges applying for each additional 20GB). The Team plan includes up to 10 members, with an additional per-member fee from the 11th member onward. Rates are published on the pricing page.
2. 11.2 Downgrading
   Moving to a lower plan is scheduled and takes effect automatically at the end of the current Billing Period. You retain the features of your current plan until the Billing Period ends. We do not provide prorated refunds for a downgrade. After a downgrade, if you have resources (Projects, Variations, etc.) exceeding the new plan’s limits, the excess becomes read-only — viewable and downloadable only. Upgrading immediately removes this restriction.
3. 11.3 Managing a Scheduled Downgrade
   Only one downgrade may be scheduled at a time. You can cancel a scheduled downgrade at any time, in which case your current plan continues. To change a scheduled downgrade, cancel the existing one first and then schedule a new one.
4. 11.4 Cancellation
   You can cancel your subscription at any time from the settings screen. Cancellation takes effect at the end of the current Billing Period (it does not stop the Service immediately). You retain the features of your Paid Plan until the Billing Period ends. After cancellation, you move to the Free plan, and any excess resources become viewable and downloadable only. For content whose setup has already been locked, the information entered in Steps 1–3 and the related images, audio, and video materials are permanently deleted 30 days after you move to the Free plan. We will notify you by email 7 days before deletion. If you upgrade during the retention period, the deletion is cancelled and any materials already flagged for deletion are restored (the setup screen is unlocked, but setup settings such as templates and language are retained).
5. 11.5 Reversing a Cancellation (Reactivation)
   You can reverse a cancellation up until 24 hours before the end of the Billing Period. After reversing a cancellation, your previous plan continues.
6. 11.6 Late Payment
   If a subscription payment is late, we will retry the charge. If payment is not completed within a set period, the subscription is automatically cancelled and you move to the Free plan. The same retention period and deletion process described in Article 11.4 apply in this case as well.
7. 11.7 Treatment of Tokens
   Your Token balance does not expire and remains available after a plan change or cancellation.

Article 12 (Account Deletion and Withdrawal)

1. 12.1 Conditions for Deletion
   To delete your Account, any active subscription must already be cancelled and there must be no outstanding unpaid charges.
2. 12.2 Deletion Process
   Requesting Account deletion begins a 3-day grace period. After the grace period ends, your Account and all related data are permanently deleted.
3. 12.3 Data That Is Deleted
   All content — Projects, videos, images, audio, BGM, etc. — your Token balance (which is entirely forfeited), payment information (including your customer information held by Stripe), Account settings, and profile information are deleted.
4. 12.4 No Recovery
   A deleted Account and its data cannot be recovered. Please download any data you need before deleting your Account.
5. 12.5 Legally Required Retention
   Information that we are legally required to retain (such as payment records) is kept for the legally required period.
6. 12.6 Team Owner Account Deletion
   A Team Owner cannot delete their Account while the Team still has members. To delete your Account, you must first transfer ownership to another Admin or remove all members from the Team. If you delete your Account while the Team has no members, the Team is dissolved.
7. 12.7 Transferring Ownership
   A Team Owner can transfer ownership to a member with the Admin role at any time from the Team settings screen. After the transfer, the former Owner’s role changes to Admin.
8. 12.8 Team Member Removal (Consent-Based)
   When a Team Owner or Admin removes a member from a Team, the member is not removed immediately — a Removal Request is sent instead. The affected member is notified by email and given a 7-day response period. If the member accepts within the response period, removal takes effect immediately. If the member declines, or does not respond, within the response period, removal takes effect automatically once the response period ends. A Removal Request can also be cancelled by the Owner or an Admin.
9. 12.9 Grace Access After Removal
   After leaving a Team, a former member is granted a 30-day Grace Access period. During Grace Access, the former member can view the Team projects they had access to at the time of departure and download completed videos and materials, but cannot edit, create new content, or access Team settings. The Grace Access period cannot be extended. After 30 days, access to Team projects ends completely. We recommend downloading any data you need before leaving a Team.

Article 13 (Prohibited Conduct)

You must not do any of the following.

1. Violate any law or regulation
2. Infringe copyright, trademark rights, rights of publicity, or other intellectual property rights
3. Infringe another person’s reputation or privacy
4. Post violent, discriminatory, or obscene content
5. Generate or upload adult content (sexual images, video, audio, etc.). Content containing pornography, nudity, or sexually explicit expression is strictly prohibited, whether AI-generated or uploaded by a User.
6. Generate or upload any other content we consider inappropriate (excessively violent expression, content that encourages self-harm or suicide, content that promotes illegal drug use, etc.)
7. Create a video or image that imitates a real person without that person’s consent
8. Create content relating to the sexual exploitation of children
9. Create content intended to intentionally spread misinformation or disinformation
10. Use the Service for unauthorized commercial purposes (without an appropriate agreement)
11. Interfere with the operation of the Service
12. Place excessive load on our servers by sending large volumes of data
13. Reverse engineer, modify, or similarly tamper with the Service
14. Create automated tools or bots that use features of the Service (except where we have given permission)
15. Attempt to obtain Tokens fraudulently (e.g., creating multiple accounts, falsifying card information)
16. Commit fraud in connection with the Referral Program (e.g., obtaining Referral Rewards through fake accounts, spreading referral URLs through spam, or organized activity aimed at fraudulently obtaining Referral Rewards)
17. Impersonate a third party
18. Engage in any other conduct we consider inappropriate

Article 14 (Intellectual Property)

1. Copyright in Content you upload belongs to you.
2. You represent and warrant that you hold the appropriate rights to any Content you upload.
3. Copyright in Generated Content belongs to you to the extent permitted by applicable law. You may use Generated Content freely, for both commercial and non-commercial purposes.
4. Because of the nature of AI training data and generation algorithms, Generated Content may unintentionally resemble a third party’s copyrighted work or trademark. When using Generated Content — including publishing, distributing, or using it commercially — you are responsible for confirming that it does not infringe any third party’s intellectual property rights, and you are responsible for any claim of infringement brought by a third party.
5. How copyright law applies to Generated Content differs by country and region. In jurisdictions that do not recognize copyright in AI-generated works, we do not guarantee that copyright will exist in that content.
6. Intellectual property rights in the Service itself (including its AI models, algorithms, software, and design) belong to us.

Article 15 (License to Content)

1. 15.1 License Granted to Us
   You grant us a non-exclusive, worldwide license to your uploaded Content to the extent necessary to provide the Service.
2. This license is limited to the purpose of providing the Service (processing, storage, display, and delivery).
3. This license ends when you delete the Content or delete your Account.
4. We will not sublicense your Content to a third party without your consent.
5. We do not use your Content to train AI models.
6. 15.2 Rights and Responsibility for Published Materials
   Even if you apply to publish Materials (images, video, audio, BGM, etc.) on the Service, rights in those Materials remain with you as the applicant. If published Materials infringe a third party’s copyright, trademark, right of publicity, or other rights, or contain content that violates the law, you — as the User who applied to publish them — bear full responsibility. We do not guarantee the legality of published Materials or the underlying rights, and we are not responsible for any dispute or damage arising from them.
7. 15.3 Scope of Use for Published Materials
   When using Materials published by other Users, such use is limited to producing videos within the Service, or to editing videos in your own local environment using Materials downloaded from the Service. Using published Materials for any purpose other than video production — such as redistributing individual Materials, selling them as a material pack, or embedding them in a website or app as standalone assets — is prohibited.
8. 15.4 Use of the Finished Video
   You may freely use a finished video that incorporates published Materials, including for commercial use, social media posts, or distribution. We are not involved in, and bear no responsibility for, how a finished video is used.

Article 16 (Privacy)

1. The handling of personal information is governed by our separate Privacy Policy.
2. We may analyze usage data to improve the Service.
3. We may compile statistical information that cannot identify any individual and use it to improve the Service.

Article 17 (Changes to or Suspension of the Service)

1. We may change or suspend the content of the Service.
2. We will give at least 30 days’ notice of a pricing plan price change.
3. We will give at least 90 days’ notice before discontinuing a paid feature.
4. We will give notice of planned maintenance at least 48 hours in advance where possible. Emergency maintenance may be carried out without advance notice.
5. Features labeled “Coming Soon,” “Beta,” “Experimental,” or similar are still under development and may be changed, interrupted, or discontinued without notice. These features are provided as-is, with no guarantee of quality, stability, or continuity.
6. We are not responsible for any loss caused to Users by a suspension of the Service (except as provided in Article 21).

Article 18 (Force Majeure)

1. We are not responsible if providing the Service becomes difficult due to a force majeure event, such as a natural disaster, war, terrorism, pandemic, government action, power outage, communications failure, or failure of a third-party service.
2. Our obligations are suspended for as long as the force majeure event continues.
3. If a force majeure event continues for 30 days or more, either party may terminate the agreement to use the Service.

Article 19 (Suspension or Restriction of Service Access)

1. We may suspend or restrict a User’s Account in any of the following cases: violation of these Terms, suspected fraud, late payment, or a legal or judicial request.
2. Where possible, we will provide advance notice and an opportunity to correct the issue before suspension.
3. In urgent cases (such as fraud or a security threat), we may suspend access immediately without advance notice.
4. You may request an explanation of the reason for a suspension.

Article 20 (Disclaimers)

1. 20.1 Provided As Is
   The Service is provided “AS IS” and “AS AVAILABLE,” without any warranty, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy.
2. 20.2 Disclaimer for Generated Content
   We do not guarantee the accuracy, quality, completeness, or legality of Generated Content. AI generation results may vary depending on the input, the state of the processing infrastructure, and responses from external services, and we do not guarantee that identical input will always produce identical results.
3. 20.3 Disclaimer for Use of Generated Content
   Generated Content (scripts, images, video, audio, BGM, captions, etc.) does not constitute professional, legal, medical, financial, or other expert advice. Facts, figures, proper nouns, quotations, statistics, and other information contained in AI-generated text (scripts, narration, captions, etc.) are produced by an AI model, and we do not guarantee their accuracy or currency. AI may generate information that is factually incorrect (“hallucination”). You are responsible for fact-checking and verifying Generated Content before relying on it, and we are not responsible for any decision or action you take based on it. We bear no responsibility if Generated Content containing any of the following is posted or published on social media or other media and results in backlash, damage to reputation, defamation, reputational harm, or complaints or legal claims from third parties: (1) cases where the AI generates factually incorrect information (hallucination); (2) content that, even if factually based, expresses political views or opinions, or refers to a specific political party or politician; (3) expression relating to religion, sect, or faith; (4) expression relating to race, ethnicity, nationality, culture, gender, sexual orientation, or similar attributes; (5) criticism, evaluation, or satire directed at a specific individual, company, or organization; or (6) any other expression whose interpretation may vary between recipients, or that may be considered socially sensitive.
4. 20.4 Disclaimer for Commercial Use of Content
   If you use Generated Content commercially (advertising, sales, distribution, etc.), you are responsible for confirming that it complies with the laws, industry regulations, and platform policies applicable in your country of residence and any destination country. We are not responsible for any legal risk arising from commercial use of Generated Content.
5. 20.5 Disclaimer for Social Media and Video Platforms
   Some social media and video platforms impose restrictions or disclosure requirements on posting AI-generated content. You are responsible for reviewing and complying with each platform’s current policies. We are not responsible if a platform removes, restricts, or takes action against your account or Generated Content.
6. 20.6 Disclaimer for Export and Compatibility
   We do not guarantee that files output by the Service (video files, project files for editing software, etc.) are compatible with third-party software such as Adobe Premiere Pro or DaVinci Resolve. Compatibility may change as a result of updates to that third-party software.
7. 20.7 Disclaimer for External Services
   The Service is provided in conjunction with several external services (AI processing infrastructure, payment systems, cloud storage, etc.). We are not responsible if part of the Service becomes temporarily unavailable due to a temporary outage, delay, specification change, or discontinuation of any of these external services.
8. 20.8 Service Availability
   We do not guarantee continuous availability (uptime) of the Service. We are not responsible for any loss caused to Users by a system failure, network failure, data loss, or similar event (except as provided in Article 21).
9. 20.9 AI Processing Failures
   Processing may not complete successfully due to an unexpected error, timeout, overload of the processing infrastructure, or similar issue during AI processing. In such cases, the return of consumed Tokens is governed by Article 9.
10. 20.10 Data Integrity
    We do not guarantee the integrity, accuracy, or availability of your data. You are responsible for backing up your important data yourself (see Article 10.5).
11. 20.11 Disclaimer for Published Content
    Images, video, templates, and other content published within the Service may include material created or uploaded by Users, or generated automatically by AI. We are under no obligation to monitor or review this content, and published content may include adult, violent, or otherwise inappropriate material. We are not responsible for any discomfort or damage arising from your viewing or use of published content. If you find inappropriate content, please report it through the contact form. We will investigate promptly and take appropriate action upon receiving a report.
12. 20.12 Disputes Between Users
    We are not involved in disputes between Users.
13. 20.13 During Account Suspension
    If your Account is suspended or restricted under Article 19, we are not responsible for any loss resulting from your inability to use the Service during the suspension, including lost opportunities to consume Tokens or inability to access files.
14. 20.14 User Obligations and Disclaimer for Automated Posting Features
    If you use an automated posting feature provided by the Service (such as scheduled or bulk posting) to post Generated Content to social media, you are responsible for confirming the accuracy, appropriateness, and legality of the post before it is published. This obligation applies whenever you use an automated posting feature. If you have any doubt about a post’s content, do not use the automated posting feature — review the content thoroughly and post it manually instead. We bear no responsibility for any loss resulting from your use of an automated posting feature without fulfilling this obligation to review content, including but not limited to backlash, defamation, reputational harm, complaints or legal claims from third parties, or account suspension or content removal by a platform. We are also not responsible for any loss caused by a malfunction of the automated posting feature, timing discrepancies, or unintended changes to post content.

Article 21 (Limitation of Liability)

1. Our liability for damages to a User is limited to the amount the User paid us in the 12 months preceding the event that directly caused the damage.
2. We are not liable for indirect, special, incidental, or punitive damages, or for lost profits.
3. This limitation does not apply in cases of our willful misconduct or gross negligence.
4. This limitation does not apply to liability that cannot be excluded under applicable law.

Article 22 (Indemnification)

You are responsible for indemnifying us against any loss we incur (including attorneys’ fees) arising from any of the following.

1. Your violation of these Terms
2. Infringement of a third party’s rights caused by Content you uploaded
3. Your violation of applicable law
4. A third-party claim arising from your use of the Service

Article 23 (Dispute Resolution)

1. Billing Disputes: If you dispute a charge, please contact us through the contact form within 60 days of the billing date.
2. Response Time: We will respond with the results of our investigation within 45 days of receiving your dispute.
3. Negotiation: For disputes relating to these Terms, the parties will first attempt to resolve the matter through direct discussion.
4. Small Claims: We do not restrict your right to bring a claim in small claims court.

Article 24 (Changes to These Terms)

1. We may change these Terms as necessary.
2. We will notify you of material changes (such as pricing changes or restrictions on rights) by email or in-Service notice at least 30 days in advance.
3. Minor changes (such as typo corrections or clarifications) may be communicated through an in-Service notice instead.
4. If you continue to use the Service after a change takes effect, you are deemed to have agreed to the revised Terms.
5. If you do not agree to the revised Terms, please discontinue use of the Service.

Article 25 (Severability)

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Any provision found invalid will be replaced by a valid provision that most closely reflects its original intent.

Article 26 (Governing Law and Jurisdiction)

1. These Terms are governed by and construed in accordance with the laws of Japan.
2. The Tokyo District Court has exclusive jurisdiction as the court of first instance for any dispute relating to the Service.
3. However, where a mandatory law of your country of residence (such as consumer protection law) applies, that law takes precedence.
4. Residents of the EU/EEA may also use the European Online Dispute Resolution (ODR) platform.

1. Information We Collect

1.1 Account Information

• Email address
• Username (nickname)
• Profile picture (optional)
• Plan type (Free / Vault / Plus / Pro / Team)
• Account creation date
• Public profile details (optional): website URL, social media links (X, Instagram, YouTube, TikTok)
• Team membership details: team name, your role within the team (owner / admin / member), invitation date, join date

1.2 Authentication Information

• Google sign-in data: when you sign in with Google, we receive your email address and display name (Stepeee uses passwordless authentication — you sign in with a magic link or a Google account)
• Social media connection data (TikTok, Instagram, X): OAuth tokens obtained when you connect a social account for posting (this is separate from account sign-in)
• Two-factor authentication (2FA) data: TOTP secret key and recovery codes (stored encrypted)
• Sign-in activity: last sign-in time, failed sign-in attempts, account lock status
• Magic link tokens (temporary; expire after 30 minutes)

1.3 Location Information

• Country, detected via GeoIP: automatically identified from your IP address when you register, used for tax calculation and region-specific features
• Billing address (optional): name, address, postal code, country, state/prefecture

1.4 Payment Information

• Partial credit card details: card brand, last 4 digits, expiration date (we never store your full card number — all payment data is handled in Stripe's PCI DSS-compliant environment)
• Card fingerprint: a unique identifier generated by Stripe, used to detect duplicate accounts
• Billing details: name, email address, phone number, address
• Payment history: transaction amount, currency, tax amount, payment status, receipt URL
• Subscription details: plan type, billing cycle, renewal date, cancellation date
• Auto-recharge settings: threshold, recharge amount, monthly cap, recharge history
• Bank account information (for referral payouts): account details provided through your Stripe account connection
• PayPal information (for referral payouts): your PayPal account email address

1.5 Usage Data

• Project information: project name, creation date, description
• Uploaded file details: file name, size, category (image / video / audio / BGM), upload date, file format, resolution, duration
• Video generation history: generation date, model used, Tokens consumed, processing time
• AI processing data: prompts you enter for text, image, video, voice, and BGM generation
• Storage usage
• Token balance and consumption history
• Feature usage
• Knowledge base entries: business information, product/service details, expertise, communication guidelines, FAQs, and other information you register in advance

1.6 Social Media Connection Information

• Connected platforms: YouTube, TikTok, Instagram, X, WordPress
• Account name, account ID, and profile picture on each platform
• Access tokens and refresh tokens (stored encrypted)
• Granted permission scopes
• Connection date, last used date, connection status
• For WordPress: site URL, application password (stored encrypted), post category/tag settings, and similar details

1.7 Technical Information

• IP address
• Browser type and version
• Device information (OS, screen resolution)
• Access logs (access date/time, referring URL)
• Cookie data
• IP address and user agent recorded when you change your email address (for audit purposes)

1.8 Content Data

• Uploaded images, videos, audio, and BGM files
• AI-generated content (images, videos, audio, BGM, text)
• Editing project data (editor state, version history)
• Finished videos and their metadata

1.9 Feedback and Survey Data

• Survey responses: video production experience, software you use, feature requests, UI suggestions, satisfaction ratings
• Bug reports and feature suggestions
• Cancellation survey: reason for cancellation, feedback, length of use

2. How We Collect Information

2.1 Provided Directly by You

We collect information you provide directly, such as when you register an account, update your profile, enter payment details, upload content, contact us, or respond to a survey.

2.2 Collected Automatically

As you use the Service, we automatically collect technical information (IP address, browser information, access logs, etc.), GeoIP location data, cookie data, and usage data.

2.3 Received from Third Parties

If you sign in with a Google account, we receive your email address and display name from Google. OAuth connections with TikTok, Instagram, and X are used only for posting to social media, never for sign-in. We also receive payment-processing information from Stripe.

3. Legal Basis for Processing

Under the EU/EEA/UK General Data Protection Regulation (GDPR), we process personal information based on the following legal grounds.

Where processing is based on consent, you may withdraw it at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

4. How We Use Your Information

4.1 Providing the Service

• Account management and user authentication (including social sign-in and 2FA)
• Video production features (AI image generation, video generation, voice synthesis, BGM generation, text generation)
• Project management features
• File storage
• Posting videos to social media platforms

4.2 Billing and Payments

• Subscription management and renewals
• Token purchases and auto-recharge
• Tax calculation (applying the appropriate rate for your country of residence)
• Issuing invoices and receipts
• Processing refunds
• Calculating, confirming, and paying out referral rewards (Token exchange, PayPal, bank transfer)

4.3 Improving the Service

• Statistical analysis of usage
• Developing new features
• Improving system performance
• Improving AI generation quality (only with your consent)

4.4 Communicating with You

• Important service notices (plan changes, security alerts, etc.)
• Payment-related notices (payment confirmations, renewal reminders, etc.)
• Responding to your inquiries

4.5 Keeping the Service Safe

• Preventing and detecting fraud
• Risk-scoring payments for fraud
• Preventing abuse of first-time offers (detected via card fingerprinting)
• General security measures
• Detecting violations of our Terms of Service

5. Use in AI and Machine Learning

5.1 Data Sent for AI Processing

When you use the Service's AI features, the following data is sent to external AI service providers for processing:

• Text generation: the prompts you enter are sent to our AI text-generation provider
• Image, video, audio, and BGM generation: your prompts and related input data are sent to our AI processing servers
• Knowledge base entries: information you've registered (business details, product information, expertise, etc.) is included as part of the prompt when generating content and is sent to our AI processing providers

This data is promptly deleted by each provider once processing is complete. We never provide your content to third-party AI services for model training.

5.2 Use for Improving Service Quality

Only if you explicitly opt in, we may use anonymized content data to:

• Improve video generation quality
• Improve image recognition accuracy
• Develop new features

5.3 Your Rights

• Consenting to the use of your content for AI quality improvement is optional, and you can withdraw your consent at any time
• Withdrawing your consent does not affect your access to the Service's core features
• We do not use personally identifiable information for AI quality improvement

6. Sharing and Disclosure to Third Parties

We may share the minimum information necessary with third parties for the purposes described below. We never sell your personal information to third parties.

6.1 Service Providers

We share information, to the extent necessary to provide the Service, with the following categories of providers:

• Stripe (payment and payout processor): card information, billing address, email address, IP address, bank transfer details for referral payouts
• PayPal (payout processor): email address, referral payout amounts
• Cloud infrastructure providers: user files, database
• Content delivery providers: uploaded files, generated content
• AI processing providers: prompts, input data (promptly deleted after processing)
• Analytics providers: anonymized usage data
• Email delivery providers: email address

6.2 Social Sign-In Providers

If you sign in with a Google account, we receive the information necessary for authentication (email address, display name) from Google. We don't share any additional information about you with Google. OAuth connections with TikTok, Instagram, and X are used solely for social media posting, never for sign-in.

6.3 Social Media Platforms

If you use the Service's social media or blog posting features, your post content (text, images, videos, audio, titles, descriptions, tags, etc.) is sent to the platform you choose (YouTube, TikTok, Instagram, X, WordPress). Each platform handles this information under its own privacy policy (for WordPress posts, the policy of the connected site applies).

6.4 Data Shared Within a Team

If you use a Team plan, the following information is shared within the team:

• Team members' usernames (nicknames) and profile pictures
• Roles within the team (owner / admin / member)
• Team project content (scripts, images, videos, audio, and other production data)

Team members' email addresses, payment information, and personal (non-team) project data are never shared with other team members. If you leave a team, you lose access to that team's projects.

6.5 Legal Requests

We may disclose information to the extent permitted by law when required by law, in response to a lawful request from law enforcement or a regulator, or when necessary to protect the rights or safety of you or others.

6.6 Business Transfers

If all or part of our business is transferred, merged, or divided, personal information may be transferred as part of that transaction. In that case, we will require the recipient to protect your information to a standard at least equal to this Policy.

7. International Data Transfers

We are based in Japan. In the course of operating the Service, your personal information may be transferred to the following countries and regions.

7.1 Transfer Destinations

• United States: Stripe (payments and payouts), PayPal (payouts), cloud infrastructure providers, content delivery providers, analytics providers
• Other regions: wherever our AI processing servers are located

7.2 Safeguards

When we transfer personal information outside Japan, we apply the following safeguards:

• Standard Contractual Clauses (SCCs) or equivalent contractual protections
• Verifying the recipient's data protection certifications (e.g., SOC 2, ISO 27001)
• Encrypting data in transit and at rest
• Access controls based on the principle of least privilege
• Regular security audits

For data belonging to EU/EEA residents, we apply appropriate safeguards under GDPR Article 46. Japan has also received an adequacy decision from the European Commission.

8. How Long We Keep Your Data

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, or as required by law.

After the retention period ends, personal information is securely deleted or anonymized. Where retention is legally required, we delete the data once that legally required period has passed.

9. Data Security

We take the following technical and organizational measures to protect your personal information from unauthorized access, loss, tampering, and disclosure.

9.1 Technical Measures

• Data encryption at rest (AES-256)
• TLS/SSL encryption in transit
• Encrypted storage of authentication and OAuth tokens
• Magic link authentication (passwordless; temporary tokens are stored hashed and expire after 30 minutes)
• CSRF protection, XSS prevention, and SQL injection prevention
• Account protection via two-factor authentication (2FA)
• Progressive lockout after failed sign-in attempts

9.2 Organizational Measures

• Access controls based on the principle of least privilege
• Monitoring of access logs
• Regular security audits
• Security training for employees

9.3 Where Data Is Stored

• User files: cloud storage services (encrypted)
• Database: cloud database services (encrypted)
• Backups: distributed across multiple regions

10. Cookies and Similar Technologies

We use cookies and similar browser storage technologies for the following purposes.

10.1 Essential Cookies

• Keeping you signed in (session management)
• CSRF protection tokens
• Security features

These cookies are required for the Service to function and cannot be disabled.

10.2 Analytics Cookies

• Analytics services: analyzing usage and measuring performance
• Collecting statistics to improve the Service

You can disable analytics cookies through your browser settings or the relevant service's opt-out feature.

10.3 Functional Cookies and Browser Storage

We store the following settings in your browser's sessionStorage and localStorage:

• Language preference (lang, lang_select)
• Theme preference (color_theme: light/dark)
• Navigation display state

This data stays in your browser and is never sent to our servers. You can clear it from your browser settings.

11. Your Rights

Depending on where you live, you may have the following rights under applicable law.

11.1 Right of Access

You can ask us what personal information we hold about you and how we're processing it.

11.2 Right to Correction

If your personal information is inaccurate, you can ask us to correct it. You can also update most information directly from your account settings.

11.3 Right to Deletion ("Right to Be Forgotten")

Under certain conditions, you can ask us to delete your personal information. You can also delete your account directly from your account settings. Note that we may be unable to delete certain data — such as payment records — until any legally required retention period has passed.

11.4 Right to Restrict Processing

Under certain conditions, you can ask us to restrict how we process your personal information.

11.5 Data Portability

You can download any files you've uploaded or created within the Service.

11.6 Right to Object

You can object to processing that is based on our legitimate interests.

11.7 Right to Withdraw Consent

Where processing is based on your consent, you can withdraw it at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

11.8 How to Exercise These Rights

To exercise any of these rights, please contact us using the details at the end of this Policy. After verifying your identity, we will respond within the timeframe required by applicable law (generally within 30 days).

12. Additional Rights for EU/EEA/UK Residents

Under the EU/EEA/UK General Data Protection Regulation (GDPR/UK GDPR), residents of the EU, EEA, and UK have the following additional rights.

12.1 Complaints to a Supervisory Authority

If you're not satisfied with how we handle your personal information, you can file a complaint with your local data protection authority.

12.2 Data Controller

The data controller for the Service is SLG Inc. (1-3-3-303 Okubo, Shinjuku-ku, Tokyo 169-0072, Japan).

12.3 International Data Transfers

Japan has received an adequacy decision from the European Commission. For transfers to other countries, we apply appropriate safeguards such as Standard Contractual Clauses (SCCs).

12.4 Privacy Inquiries

For GDPR-related inquiries, please contact us using the details at the end of this Policy.

13. Additional Rights for California Residents (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the following rights.

13.1 Right Regarding the Sale or Sharing of Personal Information

We do not sell or share your personal information with third parties. Because of this, there's no need to submit a "Do Not Sell or Share My Personal Information" request, but if you contact us about it, we'll confirm it for you promptly.

13.2 Categories of Personal Information We Collect

Over the past 12 months, we have collected the following categories of personal information:

• Identifiers: email address, username, IP address, unique identifiers
• Commercial information: payment history, subscription details, Token purchase history
• Internet or network activity: browser information, access logs, usage data
• Geolocation data: country code (from GeoIP), billing address
• User-generated content: uploaded files, AI-generated content, project data
• Inferences: payment risk scores

13.3 Additional Rights for California Residents

• Right to know: request disclosure of the categories and specific pieces of personal information we've collected
• Right to delete: request deletion of your personal information
• Right to correct: request correction of inaccurate personal information
• Right to non-discrimination: you won't be treated differently for exercising your privacy rights

13.4 How to Submit a Request

To exercise any of these rights, please contact us using the details at the end of this Policy. We will respond within 45 days of receiving your request.

14. Additional Rights for Brazilian Residents (LGPD)

Under Brazil's General Data Protection Law (LGPD), in addition to the rights described in Section 12, Brazilian residents have the right to:

• Withdraw consent to the processing of personal information
• Request anonymization, blocking, or deletion of personal information
• Be informed about the sharing of personal information between public and private entities
• Be informed of the consequences of refusing to give consent

You may also file a complaint with Brazil's national data protection authority (ANPD).

15. Children's Personal Information

The Service is not directed at children under 16 (or under 13 in the United States). We do not knowingly collect personal information from children under 16.

If we learn that a child under 16 (or under 13 in the United States) has provided us with personal information, we will delete it promptly.

If a minor uses the Service, a parent or guardian's consent and supervision is required. Parents and guardians may request deletion of their child's personal information.

16. Automated Decision-Making and Profiling

We may use automated decision-making for the following purposes.

16.1 Fraud Detection

Stripe's fraud detection system assigns a risk score to payment transactions, which is used to help prevent fraudulent transactions.

16.2 Duplicate Trial Detection

To prevent abuse of first-time offers, we use card fingerprint data generated by Stripe to detect duplicate accounts.

16.3 Requesting Human Review

If you disagree with the outcome of an automated decision, please contact us — we will have a person review it.

17. Content Ownership and Licensing

17.1 Your Content

You retain copyright in the content you upload. We obtain only a limited license to use your content, and only to the extent necessary to provide the Service (storing, displaying, delivering, and backing it up). This license ends when you delete the content.

17.2 AI-Generated Content

You are granted the right to use content generated with the Service's AI features (images, videos, audio, text, etc.).

17.3 Public Content

If you make content public through the Service's community features, other users can view it. You choose whether to make content public, and you can switch it back to private at any time.

18. Data Breach Notification

If a security incident occurs — such as a leak, loss, or unauthorized alteration of personal information — we will take the following steps.

18.1 Notifying Regulators

For incidents subject to GDPR, we will notify the relevant supervisory authority within 72 hours of becoming aware of the incident. For incidents subject to Japan's Act on the Protection of Personal Information, we will promptly report to the Personal Information Protection Commission.

18.2 Notifying You

If an incident is likely to pose a significant risk to your rights or freedoms, we will notify affected users without undue delay. Our notification will describe the incident, the type of data affected, the steps we're taking, and what you should do.

19. Changes to This Policy

We may update this Privacy Policy to reflect changes in the law, improvements to the Service, or changes in our business.

19.1 How We'll Notify You

• For material changes (such as new data we collect, new third parties we share data with, or changes affecting your rights), we'll notify you in advance by email and within the Service
• For minor changes, we'll notify you within the Service
• The current version is always available on this page

19.2 When Changes Take Effect

Changes take effect as soon as the updated Policy is posted on this page. For material changes, we may provide a 30-day notice period after posting. If you continue using the Service after that period, we'll treat that as your acceptance of the changes.

20. Contact Us

For questions about how we handle personal information, to exercise your rights, or to file a complaint, please contact us at:

After receiving your inquiry, we will verify your identity and respond within the timeframe required by applicable law. We typically respond within 30 days, though this may be extended up to 90 days depending on the complexity of your request — we'll let you know in advance if that happens.